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Magnus provides consulting services to government and private sectors, to enhance the Quality of services and products by complying with the industries international best practices, leading to increasing the customer satisfactions, reputation, and Business excellence
Qatar Government Excellence Award and the European Foundation for Quality Management EFQM
His Highness the Amir Sheikh Tamim bin Hamad Al-Thani issued on Wednesday Amiri decision No. 63 of 2023 establishing Qatar Government Excellence Award. The decision stipulated that the Award shall be established with the aim of elevating the quality of government performance, and encouraging government agencies and employees to compete in applying the highest standards of quality, development and excellence in performance by honoring the outstanding accomplishments and efforts of all groups that contribute to the realization of the Qatar National Vision.
Identify the main objectives of the organization and determine plans to achieve those goals. This will include a comprehensive analysis of the internal and external environment of the organization, including an examination of internal capabilities and weaknesses, external opportunities and challenges. Strategic planning aims to identify key trends and identify policies and actions to be taken to ensure the achievement of the set objectives. Strategic plans are an important tool to determine the direction of an organization and determine how to use resources efficiently to achieve its long-term goals.
Job description cards are an effective way to clarify the main duties and responsibilities associated with a particular job. These cards can be used to provide employees with a clear understanding of what is expected of them in their job role, as the job structure, job description cards and job goals are built to help the organization achieve its goals efficiently and effectively and achieve harmony between different departments, sections and activities, and avoid overlap, duplication, differences and others.
Develop performance measurement indicators s'KPI to ensure continuous monitoring and follow-up of the results achieved from the goals and to ensure the achievement of target rates such as satisfaction rate - quality - productivity and to ensure the effectiveness of the plan, objectives and tasks.
Build a risk management track record aimed at addressing risk through a centralized holistic approach, not independently within functions or units. Risk handling also provides an opportunity for employees to understand how their individual actions affect their goals and the strategic objectives of the entire organization based on the requirements of the State Audit Institution.
نقوم بتطبيق معايير الأيزو وتأهيل عملائنا للحصول على شهادة الأيزو في قطر، حيث يمر المشروع بعدة مراحل بدءا بتحليل الفجوات بين النظام الحالي ونظام الأيزو، وتدريب الموظفين وتعريفهم بمعايير الأيزو وأهميتها، ومن ثم تبدأ مرحلة التطبيق لهذه المعايير. بعد ذلك نقوم بعملية التدقيق الداخلي للحرص على الامتثال للمعايير والتأهل للحصول على شهادة الايزو. وتعتبر معايير الأيزو مصممة لتحسين جودة المنتجات والخدمات من خلال تحديد متطلبات وعمليات محددة، يمكن للمؤسسات تحسين إنتاجيتها وضمان تقديم منتجات أو خدمات ذات جودة عالية ومنها:
ISO 9001:2015 - Quality Management System - Policies, processes and procedures necessary to plan, implement and deliver (products / services) with the aim of ensuring the ability of the facility to meet customer requirements, and the quality management system works to establish the principle of continuous improvement of the services and products provided
ISO 14001:2015 - Environmental Management System - An international standard focusing on the environmental impact management of enterprises. The objective of this standard is to guide organizations in improving their environmental performance and controlling environmental impact
ISO 45001:2018 - Occupational Health and Safety Management System - is an international standard focused on improving occupational safety and health in the workplace. This standard aims to provide a framework for improving the performance of an organization's health and safety management system
ISO 27001:2013 - Information Security Management System - An international standard that focuses on the protection of information within organizations. This standard aims to provide a framework for securing information and provide guidance for improving information security management systems
ISO 31000:2018 - Risk Management - An international standard related to risk management. This standard is a risk management framework and aims to provide comprehensive guidance that helps organizations understand and apply risk management concepts effectively. The standard includes key elements such as identifying and assessing risks, identifying the context that affects risk management, and applying strategies to deal with risks in an effective and sustainable manner. ISO 31000 encourages the integration of risk management into governance structures and organizational processes.
and other international standards
Ensure that the organization's quality management system works effectively and complies with the requirements of the standard. The internal audit process is carried out through an evaluation and review of the quality management system of the organization, which includes reviewing and evaluating processes and procedures, documenting and overall performance, measuring the performance of operations, identifying areas that can be improved and that resources are used correctly and providing recommendations to improve processes and performance.
بناء دليل السياسات والإجراءات بما يشتمل على تصنيف الأقسام والوحجات الإدارية وتحليل العمليات وتوثيقها وتحديد مصفوفة الصلاحيات
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Approved Consultants
EFQM Assessors
EFQM
International Association of Strategy
Only consulting firm in Qatar
ISO Standards Lead Auditors
لأنظمة ISO 9001, ISOO 14001, ISO 45001 & ISO 27001
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